Shipping & Returns
Shipping Information
We’re dedicated to ensuring your order arrives safely and on time! Here’s everything you need to know about our shipping process:
Shipping Options and CostsWe offer standard flat rate shipping, and expedited shipping where available. Shipping costs are calculated based on your location and order weight, and will be displayed at checkout before you complete your purchase. For U.S. orders over $35, standard shipping is free.
Order Processing and Delivery TimesEstimated delivery times include both the time to create your order and the time to ship it. Our products are made to order, so please allow 2-5 business days for processing and fulfillment. Shipping times vary depending on your location and chosen method, and are calculated using our historical shipping data for deliveries to your area. Estimated delivery dates will be displayed at checkout.
Tracking Your OrderOnce your order ships, you’ll receive a confirmation email with a tracking number. You can track your package directly from the email, or use the tracking number on the carrier’s website to monitor its progress. If you have any questions about your shipment, feel free to contact us at support@secondstarclothing.com.
International ShippingWe’re excited to offer international shipping to our global community! Shipping costs and delivery times will vary based on your location. Please note that international customers are responsible for any customs fees or import duties that may apply.
Returns and Exchanges
Final Sale PolicyAt Second Star Clothing Co., each item is custom-made just for you at the time of your order. Because our products are printed on demand, we are unable to accept returns or exchanges at this time, and all sales are final. We encourage you to carefully review the product descriptions and size guides before placing your order to ensure the best fit and satisfaction with your purchase.
Damaged or Incorrect ItemsWe stand behind the quality of our products, and we want you to be completely satisfied with your purchase. If your item arrives damaged or you receive the wrong product, please contact us within 14 days of receiving your order at support@secondstarclothing.com. We’ll work quickly to resolve the issue by offering a replacement or refund.
Questions or Concerns?Your satisfaction is important to us. If you have any questions or concerns about your order, please don’t hesitate to reach out to our customer service team at support@secondstarclothing.com. We’re here to help and ensure you have a positive experience with us!